Our story began in 1980s when the decision to develop 3D computer aided plant design system was made. Today we are the selected developer and provider of CADMATIC software solutions for over 6 000 customers in 60 countries. Over the last two years we grew our turnover 45% and we are far from done! We are just getting started.
As one of our new Application Specialists your mission as part of the team is to ensure our growth in the future! As part of our global Process & Industry team you support our Italian customers with their software installation, implementation, and usage. You provide training on-site and remote. You solve customers’ technical questions together with our global Customer Service team. You also support our Italian Sales Team with your technical know-how. An important part of your job is to demonstrate how our state-of-the-art products enable our customers to be more efficient. In practice you enjoy shifting back and forth from technical support role to sales support role. You are able to translate customer benefits into real life examples.
You work closely together with our local Sales and global Customer Service to ensure top quality. Your role is critical because you ensure our customers are successful. As one of our new Application Specialists, your preferred location is Milan, Italy, or an hour span from Milan. Your prior experience in working in a global matrix organization is a huge advantage.
Our achievements are based on over 230 skillful, engaged, and flexible people worldwide that succeed together and make this all come true. Our work is also about delighting our customers and continuously im-proving. At CADMATIC you Feel Empowered. That is what it is all about.
What we offer
What we offer you is a role where you can make a difference. You will be at the forefront of the industry expertise and support our customers in using world-class software products. You can truly develop your skills further and be part of the CADMATIC team growing the business. We of course provide you all the knowledge you need to rock the role and in addition, we offer you
- A stable, profitable privately owned company with a long history and a great future ahead. We believe in succeeding together.
- Competitive benefits and flexible working environment. We keep our work agile and get things done.
- Open and friendly culture. We want to be continuously improving and have fun along the way.
- Growing business with lots of possibilities to delight our customers and develop professionally. We have for example our own exchange program that gives all our People the option to work abroad.
- Opportunity to grow into an international role
What we expect from you
To become one ow our new Application Specialists, you have practical experience in design engineering and / or 3D CAD administration in Process & Industry such as chemical, power, oil and gas, food and beverage or pharmaceutical company. Your understanding of engineering processes enables you to see the world as our customers see it. You can turn tricky questions into successful service experiences, and you translate complex customer cases into simple solutions.
You are a natural self-starter who is used to working in a virtual team located all over the globe. You love traveling for business around Europe training and supporting our Customers on-site.
As a person you are a natural advocate for our software, and you are willing to go the extra mile for our Customers. You are fluent in English & Italian and most importantly you can use and train CADMATIC software. Thus, your prior experience in using CADMATIC software is a huge advantage for you.