Our story began in 1980s when the decision to develop 3D computer aided plant design system was made. Today we are the selected developer and provider of CADMATIC software solutions for over 6 000 customers in 60 countries. Over the last two years we grew our turnover 45% and we are far from done! We are just getting started.
As our new Application Specialist your mission as part of the team is to ensure our growth in the future! As part of our global Process & Industry team you support our customers with their software installation, implementation and usage by providing training on-site and remote. You solve customer inquiries together with our customer service team. An important part of your job is to demonstrate how our state-of-the-art products enable our customers be more efficient. In practice you enjoy shifting back and forth from technical support role to sales support role. You are able to translate customer benefits into real life examples.
You work closely together with our Sales, Customer Service and Product Development to ensure top quality. Your role is critical because you simply ensure our customers are successful. As our new Application Specialist, your preferred location is Budapest, Hungary but we are flexible with that. You report to our VP Process & Industry located in Finland.
Our achievements are based on over 230 skillful, motivated and flexible people worldwide that succeed together and make this all come true. Our work is also about delighting our customers and continuously improving. At CADMATIC you Feel Empowered. That’s what it’s all about.
What we offer
What we offer you is a role where you can make a difference. You will be at the forefront of the industry expertise and support our customers in using world-class software products. You can truly develop your skills further and be part of the CADMATIC team growing the business. We of course provide you all the knowledge you need to rock the role and in addition, we offer you
- A stable, profitable company with a long history and a strong market position.
- Competitive benefits and flexible working environment. We keep our work agile and get things done.
- Open and friendly atmosphere and a rich culture where both professionalism and humor flourish.
What we expect from you
To become our Application Specialist, you have practical experience in design engineering and / or 3D CAD administration in Process & Industry such as chemical, power, oil and gas, food and beverage or pharmaceutical company. Your understanding of engineering processes enable you to see the world as our customers see it. Because of this you are able to tackle our customers’ challenges with our software. In other words you turn tricky questions into successful service experiences, and you translate complex customer cases into simple solutions.
You are a natural self-starter who is used to working in a virtual team located all over the globe. You love traveling for business as your role includes the opportunity to travel around Europe training and supporting our Customers on-site.
As a person you are a natural advocate for our software, and you are willing to go the extra mile for our Customers. You are fluent in English & Hungarian and most importantly you can use and train CADMATIC software and understand our customers’ needs and user experience. Thus, your prior experience in using CADMATIC software is a huge advantage for you.